Article Index


2.1 General
Subject to Article 2.2, 2.4 and 2.5, these conditions of carriage will apply to all flights or flight segments where our name or airline designator code is indicated in the carrier box of the ticket for that flight or flight segment.

2.2 Charter Operations
If carriage is performed pursuant to a charter agreement, these Conditions of' Carriage apply only to the extent they are incorporated by reference or otherwise, in the charter agreement or the ticket.

2.3 Code Shares
On some services we have arrangements with other carriers knows as "Code Share". This means that even if you have a reservation with us and hold a ticket where our name or airline designator code is indicated as the carrier, another carrier may operate the aircraft. If such arrangements apply we will advise you of the carrier operating the aircraft before your purchase your ticket.

2.4 Overriding law
These conditions of carriage are applicable unless they are inconsistent with tariffs or applicable law in which event such tariffs or laws shall prevail. If any provision of these conditions of' carriage is invalid under any applicable law, the other provisions shall nevertheless remain valid.

2.5 Conditions prevail over regulations
Except as provided in these conditions of carriage, in the event of inconsistency between these conditions of carriage and any of our regulations dealing with particular subjects, these conditions of carriage shall prevail.


3.1 Requirement for valid ticket

3.1.1 We will provide carriage only to the passenger named in the ticket and you may be required to produce appropriate identification.

3.1.2 A ticket is not transferable.

3.1.3 When a ticket has been issued by us or by one of our agents on our behalf it is and remains at all times our property.

3.1.4 Except in the case of an electronic ticket, you shall not be entitled to be carried on a flight unless you present a valid ticket containing the flight coupon for that flight and all other unused flight coupons and the passenger coupon. In addition, you shall not be entitled to be carried if the ticket presented is mutilated or if it has been altered otherwise than by us or our authorized agent. In the case of an electronic ticket you shall not be entitled to be carried on a flight unless you provide positive identification and a valid electronic ticket has been duly issued in your name.

3.1.5 In case of either loss or mutilation of all or part of a ticket, or non-presentation of a ticket containing the passenger coupon and all unused flight coupons, we will, on your request, if the ticket has been issued by us or by one of our agents on our behalf, replace such ticket or part of it by issuing a new ticket, provided there is evidence, readily ascertainable at the time, that a ticket valid for the flight(s) in question was duly issued and you sign an agreement to reimburse us for any costs and losses which are necessarily and reasonably incurred by us or another carrier for misuse of the ticket and which do not result from our own negligence. Where such evidence is not available where you do not sign an agreement. we may require you to pay, up to the full ticket price for a replacement ticket, subject to refund, if and when the issuing carrier is satisfied that the original ticket has not been used before the expiry of its validity. The issuing carrier may levy a reasonable administration charge for this service.

3.I.6 A ticket is valuable and you should take appropriate measures to safeguard it and ensure it is not lost or stolen.

3.2 Period of validity

3.2.1Except as otherwise provided in the ticket, these conditions, or in tariffs (which may limit the validity of a ticket, in which case limitation will be shown on the ticket) a ticket is valid for:

90 days from the date of issue or, within 90 days from the date of first travel provided that first travel occurs within 90 days from date of issue;

whichever is longer.

first travel or

(a) 90 days from the date of issue or

(b) subject to the first travel occurring within 90 days from the date of issue, 90 days from the date of first travel under the ticket;

whichever is longer.




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